Privacy Policy

We collect personal information only when you choose to send it — for example, when you submit the contact or quotation form. This typically includes your name, email address, and country, and may include your company name, phone or WhatsApp number, the product interests you describe, and your message. We use these details only to respond to your enquiry, prepare quotations, and handle your trade request.

We use privacy-conscious, first-party analytics to understand which pages are viewed so we can improve the website. Analytics run only after you accept the consent notice shown on the site, and only for your current browsing session. If you reload the page or return later, we ask for consent again before any analytics are collected. Nothing is sent before you accept, and if you do not accept, no analytics are collected at all.

We deliberately keep this minimal. We record only the page path you view (for example, /products) and the date and time. To estimate unique visitor sessions without identifying you, our server converts your network (IP) address into a one-way, daily-rotating anonymous code that cannot be reversed back to your address and changes every day.

Through analytics we never store your IP address, your browser or user-agent string, any device or browser fingerprint, full URLs, query strings, page fragments, the page you arrived from (referrer), your precise location, or any form contents. Your consent itself is held only in your browser’s memory for the current session — it is not saved in cookies or local storage.

We use no Google Analytics, advertising pixels, third-party trackers, cross-site tracking, or persistent visitor identifiers. Analytics are first-party only and are stored in our own Supabase database.

We use the information you submit solely to respond to your enquiries, prepare quotations, fulfil export and trade requests, and maintain our business relationship. We use aggregate, anonymous analytics only to understand website usage and improve the site. We do not sell your personal information, and we do not use your information for advertising.

Inquiry records and editable website content are stored using Supabase, our database and hosting provider, solely to operate this website and respond to you. Where it is necessary to fulfil a confirmed request, we may share relevant details with trusted partners such as freight, logistics, or certification providers, who are expected to handle your information confidentially. We do not sell or share your information for advertising.

To protect the website from abuse, we may briefly use your network (IP) address to enforce short-lived rate limits on sensitive actions such as form submissions and administrator sign-in. These counters expire automatically and are not used for analytics, tracking, or profiling.

We keep the information you submit only for as long as needed to respond to your enquiry and maintain our business relationship, and we delete it on request. Analytics information is kept to a minimum and used only for aggregate usage trends. You can ask us to delete your submitted information at any time.

We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of the personal information we hold about you. For analytics, your choice is simple: it runs only if you accept the consent notice, and because that consent is not stored, you can withhold it at any time by not accepting it. To exercise any of these rights, contact us through our contact page.

For any questions about this Privacy Policy, please contact Nexus Enterprises Exporters Private Limited through our contact page.